Key responsibilities

Programme delivery

• Own and lead the end-to-end delivery of multiple digital programmes across web, marketing, and customer experience initiatives.
• Manage delivery across concurrent projects, ensuring quality, pace, and predictability.
• Establish and maintain clear delivery plans, milestones, and dependencies across programmes.

Commercial ownership

• Take ownership of programme financials, including forecasting, margin management, and cost control.
• Plan and manage resourcing in line with delivery demand across multiple programmes.
• Track financial performance and provide clear reporting on status, risks, and outlook.

Client leadership

• Act as the senior, day-to-day delivery lead for client accounts.
• Build and maintain trusted relationships with senior client stakeholders.
• Manage expectations, scope, and delivery trade-offs across multiple engagements.

Delivery management

• Run delivery using standard digital delivery tools and methodologies.
• Coordinate cross-functional contributors including strategy, design, engineering, content, QA, and client-side teams.
• Identify, manage, and mitigate delivery risks across programmes, escalating where required.

Operational leadership

• Define and uphold delivery standards, processes, and ways of working.
• Ensure consistent governance, reporting, and delivery discipline across all programmes.
• Support continuous improvement of delivery practices and tooling.

Required experience

• 10+ years’ experience in digital agencies, consultancies, or comparable delivery environments.
• Proven experience leading multiple concurrent digital programmes for enterprise level clients.
• Strong understanding of digital delivery across web, marketing, and customer experience initiatives.
• Demonstrable experience owning programme financials, including revenue, margin, and forecasting.
• Strong delivery management capability using industry-standard tools and workflows.
• Excellent written and verbal communication skills, with the ability to operate effectively in complex stakeholder environments.

Desirable experience

• Experience delivering programmes across multiple international markets.
• Background in agency or consulting-led delivery models.
• Experience working in distributed, remote-first teams.

Working model

• Fully remote role, UK-based.
• Close collaboration with UK leadership and international teams.
• Some flexibility required to support client time zones.
• Candidates must be UK resident with the right to work in the UK.

How to Apply:
Send your CV and a brief note about why this role excites you to careers@sota.one with the subject line "Programme Director Application."

Equal Opportunity Statement
State of the Art Group is an equal opportunity employer. We welcome applications from all backgrounds and are committed to building a diverse, inclusive team. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. If you require accommodations during the application process, please let us know. We're here to help.