Intent ONE
Always-on customer insight at your fingertips
An AI-powered platform bringing unprecedented speed and scale to qualitative research, with zero compromise on quality.
Schedule a consultationHuman + AI: A bold new era for customer research
IntentONE cuts up to 80% of the time and workload needed to deliver impactful primary research and insights—providing marketing teams with near real-time visibility into what customers want and what they need next, powering more relevant experiences for every customer, every time.
THE SPEED ADVANTAGE
Insights that once took weeks, available in an instant
Qualitative insights at quantitative scale
IntentONE unifies the messy data across your CX ecosystem and turns it into actionable insights that tell you what customers need and what they want to do next.
Early sight of needs, trends, and competitor moves
IntentONE spots the key themes, threats, and untapped opportunities instantly—enabling teams to act faster and get ahead of the competition.
Always-on insight at your fingertips
IntentONE lets teams interrogate customer intent in real time, so they always work with the latest insight to action what is needed now.
THE IMPACT ADVANTAGE
Elevated intelligence across teams and more personal customer experiences
Shared intelligence
IntentONE puts the latest intelligence at everyone’s fingertips—so that marketing, sales, brand, and product can make faster, more connected decisions.
Clear, bias-free insights for precision actions
IntentONE surfaces granular-level details of customer intent at every stage of the journey, so teams can make precise decisions to maximize opportunities and impact across channels.
Adaptive, personalized experiences
IntentONE gives you the data to make customer experiences feel more relevant and one-to-one—so that every interaction is more meaningful and impactful.
THE ACCELERATION ADVANTAGE
A compounding advantage for customer connection and growth
Enriched data fueling smarter experiences
IntentONE learns continuously, turning every interaction into data that sharpens system intelligence and fuels ever-better customer experiences.
Move smarter than the competition
IntentONE enables you to test in real time and scale what works, so you get to market faster, outperform rivals, and drive lasting gains in revenue and loyalty.
Future-proof your research
IntentONE scales to new data sources, so you can be there wherever your customers go—and your insights stay relevant in a landscape that never stands still.
HOW IT WORKS
Transforming scattered signals into Connected Intelligence
Connect and unify
IntentONE ingests broad and first-party data from searches, conversations, reviews, and social interactions, and unifies it with your core customer data.
Structure and reveal
AI-powered processing maps insights across every stage of the customer journey, surfacing customer intent before it’s explicitly expressed.
Adapt and learn
A self-improving intelligence that accelerates decision-making across teams and powers adaptive experiences that stay in step with your customers.
FAQs
What leaders most frequently ask
Very easy. Intent.ONE is designed to plug into what you already have—your CRM, analytics tools, research platforms, even your CDP. You don’t need to rip anything out. It simply connects, gathers the signals, and makes sense of them so your teams can act faster.