
article · 7 min
More Human than Ever: The Power of AI in Customer Experience
Discover how AI enables adaptive user experiences, making creativity more strategic, and connect disparate systems to create a more human experience.
With a career spanning Tokyo, Paris, London, and New York, Yannick has helped leading brands rethink how human-centrism and data transform business. With 25+ years at the intersection of creativity, product, and data, Yannick helps companies launch, adapt, and grow through design that is bold, practical, and human.
Discover how AI enables adaptive user experiences, making creativity more strategic, and connect disparate systems to create a more human experience.
Discover how an intent-centric CX framework enables fluid, personalized, and proactive product experiences that increase LTV and CSAT.