
article · 5 min
Talk to My Agent: Winning Customers in the AI Economy
AI agents are reshaping how people search, shop and decide. Are brands ready for their most demanding new customer?
An original founder of Hugo & Cat, Johannes brings over two decades of executive leadership, guiding companies through transformative change. Johannes focuses on how AI and data-driven intelligence can redefine customer connection and create new opportunities, blending strategic rigor with a vision for the future of technology.
AI agents are reshaping how people search, shop and decide. Are brands ready for their most demanding new customer?
As AI reshapes how work gets done, agencies must rethink billing, delivery and value — or risk becoming obsolete.